Terms of Use

1. Acceptance of Terms

By accessing or using the Glucozan Plus website glucozan.life (including all localized versions for Hungary, Spain, Slovakia, Slovenia, Lithuania, Romania, and Bulgaria), you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with these terms, you must not use our website or services. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

2. Eligibility

To use our website and purchase our products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding contract
• Provide accurate, current, and complete information when placing an order
• Reside in one of the countries we serve (Hungary, Spain, Slovakia, Slovenia, Lithuania, Romania, or Bulgaria)

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

3. Product Description

Glucozan Plus is a dietary supplement in capsule form, containing chromium and four herbal extracts (banaba, cinnamon, Gymnema sylvestre, and white mulberry leaf). It is intended to support normal macronutrient metabolism and maintain normal blood sugar levels as part of a balanced diet and healthy lifestyle.

4. Ordering

Orders can be placed through our website by filling out the order form with your name and telephone number. After placing your order, our customer service team will contact you to confirm the order details and delivery address.

4.1 Order confirmation

• All orders are subject to acceptance and confirmation
• We reserve the right to refuse or cancel any order at our discretion
• An order is considered confirmed only after our customer service team contacts you

4.2 Order accuracy

You are responsible for providing accurate information. We are not liable for orders that cannot be fulfilled due to incorrect information provided by you.

5. Pricing and Payment

5.1 Prices

All prices are displayed in EUR and include applicable taxes. Prices may be subject to change without prior notice. Promotional prices (such as the 50% discount) are valid for a limited time only.

5.2 Payment method

We currently accept cash on delivery (COD). Payment is made to the courier at the time of delivery. No prepayment is required.

5.3 Currency

All transactions are processed in EUR. If your local currency differs, your bank may apply its own conversion rate and fees.

6. Shipping and Delivery

6.1 Delivery areas

We deliver to all regions within the following countries: Hungary, Spain, Slovakia, Slovenia, Lithuania, Romania, and Bulgaria.

6.2 Delivery time

• Standard delivery: 1–3 business days from order confirmation
• Delivery times may vary depending on your location and local postal service

6.3 Shipping costs

Free shipping is provided for all orders within our delivery areas. No additional shipping charges apply.

6.4 Delivery risk

Risk of loss or damage to the product passes to you upon delivery. Please inspect the package before signing for it and report any issues immediately.

7. Health Disclaimer

The statements on this website have not been evaluated by any food or drug authority. Individual results may vary. Always read the product label and leaflet before use.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, product names, design elements, and code — is the property of Vamsi Trade LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display any content without prior written permission
• Modify or create derivative works based on our content
• Use our trademarks, logos, or branding without authorization
• Use automated systems (scrapers, bots) to extract data from our website

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• The website and its content are provided "as is" without warranties of any kind
• We do not guarantee that the website will be uninterrupted, error-free, or free of viruses
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products
• Our total liability for any claim related to the website or products is limited to the amount you paid for the product in question

Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

10. Prohibited Use

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful code, viruses, or malware
• Attempt to gain unauthorized access to our systems or networks
• Interfere with the proper functioning of the website
• Engage in fraudulent or deceptive practices
• Post or transmit any unlawful, threatening, or offensive content

Violation of these prohibitions may result in termination of your access and legal action.

11. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the Republic of Bulgaria and applicable EU consumer protection legislation.

11.1 Consumer rights

Nothing in these terms affects your statutory consumer rights under EU law, including:

• The right of withdrawal (14 days)
• The right to a legal guarantee of conformity
• The right to fair and transparent terms

11.2 Dispute resolution

If you have a dispute with us, please contact us first at feedback@vamsi.bg. We will try to resolve the matter amicably.

EU consumers may also use the European Commission's Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

12. Changes to These Terms

We reserve the right to update these Terms of Use at any time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes constitutes acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed about the current terms.

13. Contact Information

For questions about these Terms of Use, please contact us:

• Email: feedback@vamsi.bg
• Company: Vamsi Trade LTD
• Address: Vrazdebna kvartal, 8th Street, No. 108, Sofia, Bulgaria
• Customer service hours: Monday–Sunday, 10:00–22:00 (EET)